After payment is confirmed, orders are usually prepared within 3 business days*.

* Order preparation usually takes 3 business days and may take 5 to 6 business days in total when a product needs restocking.

Business days exclude Saturdays, Sundays and public holidays.

Estimated times

Displayed delivery times and dispatch dates are estimates and do not constitute a promise of delivery on a specific date. They may vary depending on product availability, the carrier, destination, customs procedures or public holidays.

Preparation and transit

The estimated total time includes order preparation followed by transit after dispatch. The standard and express transit times shown on the website continue to apply and are added to preparation time. The 5 to 6 days for restocking refer to total preparation time, not an additional delay.

Contact

For any questions, contact contact@lounelle.com.